We may use your personal information for any one or more of the following purposes
International Remittance Privacy Policy
Scope
This Privacy Statement applies to Fiynix Corp, DBA Fiynix Remittance, company file number 10343897, and the website under the domain
name http://www.fiynix.com. Fiynix Corp, DBA Fiynix Remittance, is committed to protecting and maintaining the privacy of individuals. This Privacy Statement is intended to provide a summary of our current approach to handling personal information. Fiynix Corp, DBA Fiynix Remittance,
encourages you to review the Privacy Statement periodically because this Privacy Statement may change from time to time. This
statement may also apply to services offered by us through any third parties (If so, express reference to this Privacy Statement will be
made by such third parties)
Personal Information Collection
To provide you with our services and products, we may collect personal information (like name, mailing address, telephone number,
email address, identity card/social security number, date of birth, place of work, your transaction history, source of income and other
financial details) that may be required for providing you with the requisite services we offer. If you do not wish to provide us or are
unable to provide us with such information, we may not be able to provide you with the products or services you have requested. We
collect personal information in a few ways, including:
Directly from you while you avail our products and services by way of filling an application form, phone, mobile app, email, visiting our
websites, visiting us in person or when you submit your personal details to participate in our promotions.
Third parties such as credit reporting agencies, our business partners/service providers, your authorized representatives or any other
International Remittance group of companies.
Publicly available sources of information such as telephone directories, websites etc.
Sensitive Information
We will not collect, use or disclose sensitive information about you unless it is necessary to provide you with a product or service and
we have your consent or, unless we are legally required to collect, use or disclose such information.
Sensitive information shall include (but not limited to) any information about a person's religious beliefs or affiliations, sexual
preferences or practices, racial or ethnic origin, political opinion, membership of a professional or trade association, membership of a
trade union, criminal record or health information. We will always strive to explain the purpose for collecting sensitive information.
Using your personal information
• To verify your identity or transactions which you may enter into with us
• To assist in providing information about a product or service
• To consider your request for a product or service
• To enable us to provide a product or service
• To tell you about other products and services that may be of interest to you
• To assist in relation to the promotion and provision of a product or service
• To administer and manage our products and services
• To respond to queries, complaints or to provide you with our general customer service
• To perform other operational tasks (including risk management, systems development and testing, staff training, market or
customer satisfaction research)
• To prevent or investigate any fraud or crime (or a suspected fraud or crime)
• As may be required by relevant laws, regulations, Codes and external payment systems
We may use your personal information for any additional purposes related to the purposes listed above. However, we will not use your
personal information other than for purpose you would reasonably expect or authorized by you or as required by law
Also, we may disclose information to third parties when we contract out some of our functions and activities or when we have
outsourced certain duties and tasks associated with the product or service and as required or permitted by law. We may also send
personal information overseas if we outsource any functions and activities using overseas agents, contractors or associate companies.
If necessary for transactional purposes, your personal information may be accessed by such overseas agents, contractors or associate
companies in other countries. We take the obligation to protect customer information very seriously and we make every effort to deal
only with parties who have similar approach.
In the event of the above situations:
• We prohibit third parties from using your personal information other than for the specified purpose
• Ensure, confidentiality and non-disclosure arrangements are in place
• Ensure third parties do not disclose any personal information other than our own
Quality of Personal Information
Accurate information about you enables us to provide you with the best possible service. We take reasonable steps to ensure your
personal information is accurate, complete and up to date at the time of collecting, using or disclosing the information.
We ask you to regularly review and advise us of changes to your personal information so we could update our records promptly.
Access to your Personal Information
You may request access to personal information that we hold about you or request a correction to existing personal information. Subject
to the limited circumstances, we will process such requests in a reasonable time. For the said purpose, we will need to verify your identity,
and, in some circumstances, we may charge an administrative fee, which will be advised in advance. Should we refuse access to your personal information, we will provide you with an explanation for such refusal.
Security
We store personal information as a combination of computer storage, paper-based files and other records. We use current techniques
and processes to ensure safety of such records. Such information is accessible only by authorized personnel and storage has limited
access. In the event if any personal information is no longer needed, we delete and deactivate the same from our system.
Website Security and Privacy
The website of Fiynix Corp, DBA Fiynix Remittance, may contain links to other websites whose operators may or may not adhere to a
Privacy Statement. You should review and become satisfied with the privacy statement of these organizations before using such
websites.
We use "cookies" to get activity information from individuals who use our website. The purpose is to provide you with better and more
customized services. A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by
our webpage servers. Cookies are frequently used on websites, and you can choose if and how a cookie will be accepted by
configuring your preferences and options in your browser. The cookies on their own do not identify an individual but helps us in
improving our website.
Marketing
To serve you better we may use the personal information collected to identify and notify you about a product or service that may be of
interest and benefit to you. We may contact you via phone, email or mail about our new or existing products, services, promotions or
for customer survey purposes. If you do not wish to be contacted for such marketing information, you could inform us, and we will
update our systems accordingly.
Privacy Act
We are bound by The Privacy Act of 1974, a United States federal law, which establishes a Code of Fair Information Practice that
governs the collection, maintenance, use, and dissemination of personally identifiable information about individuals that is maintained
in systems of records by federal agencies.
Electronic Fund Transfers (EFTs) and Account Balances
Fiynix Corp (FC), DBA, Fiynix Remittance partners with financial services software company that is a FDIC member, to offer you
electronic fund transfers (EFTs). When you create a Fiynix Corp (FC), DBA, Fiynix Remittance account, link a bank account, or initiate
an EFT, you are authorizing us to share your identity and banking information with the company to support your account. You are also
agreeing to the terms of our partner’s privacy policy (the “Partner Terms”). It is your responsibility to make sure the data you provide us
is accurate and complete, which is necessary for our partners to process EFTs on your behalf. The Partner Terms may be modified
from time to time, and the governing versions are incorporated by reference into this Privacy Policy. Any term not defined in this section
but defined in the Partner Terms assumes the meaning as defined in the Partner Terms. IT IS YOUR RESPONSIBILITY TO READ
AND UNDERSTAND THE PARTNER TERMS BECAUSE THEY CONTAIN TERMS AND CONDITIONS CONCERNING YOUR FIYNIX
CORP (FC), DBA, FIYNIX REMITTANCE ACCOUNT, INCLUDING BUT NOT LIMITED TO USE OF YOUR PERSONAL
INFORMATION.
Deleting Your Account
You may request deletion of your Fiynix account by visiting:
https://fiynix.com/delete-my-account
Complaints
If you would like further information about the way Fiynix Corp, DBA Fiynix Remittance, handles your personal information, please
contact us at the following address:
Fiynix Corp, DBA Fiynix Remittance
1201 Orange Street Suite 600
Wilmington, DE 19801
Email: info@fiynix.com
Upon receipt of complaint, we will respond to your inquiry within 2 business days.
Effective July 2026