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Terms and Conditions for Fiynix Corp, DBA, Fiynix Remittance Money Transfer Services
IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE ACCEPTING. THESE TERMS CONTAIN
LIMITATIONS ON FIYNIX CORP DBA FIYNIX REMITTANCE’S OBLIGATIONS TO YOU, AS WELL AS
LIMITATIONS AND EXCLUSIONS OF LIABILITY TO THE EXTENT PERMITTED BY LAW. CERTAIN PROVISIONS
ARE HIGHLIGHTED IN BOLD. BY ACCESSING OR USING THE FIYNIX REMITTANCE SERVICE, YOU AGREE TO
BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS AND REGULATIONS.
Our Terms and Conditions use the following definitions:
a. “Fiynix,” “Fiynix Remittance,” “we,” “our,” or “us” means Fiynix Corp, doing business as
Fiynix Remittance, including our permitted agents and service providers acting on our behalf
solely to support delivery of the Service.
b. “Service” means the money transmission services provided by Fiynix through the mobile app.
c. “Sender” means the person initiating a transfer.
d. “Receiver” or “Recipient” means the person designated by the Sender to receive the money
transfer.d. “Receiver” or “Recipient” means the person designated by the Sender to receive the money
transfer.
e. “Transaction” means each individual money transfer initiated by the Sender through the
Service.
f. “Destination Country” means the country in which the Recipient receives funds through the
Service.
g. “Payment Method” means the method used by the Sender to fund a Transaction, which may
include debit card payments and ACH bank transfers, and may vary by corridor and eligibility.
i. “Prohibited Purpose” means any unlawful or prohibited activity, including but not limited to:
(i) gambling payments; (ii) attempting to send funds to yourself as the Recipient to misrepresent
financial activity; (iii) sending or receiving funds on behalf of a third party where not permitted;
or (iv) any activity that violates applicable law, sanctions requirements, or Fiynix compliance
policies.
j. “You,” “your,” or “yours” means any person using the Service, including a Sender.
1 The Fiynix Remittance Service is offered by Fiynix Corp dba Fiynix Remittance, a money services
business providing money transmission services subject to applicable federal and state laws. Fiynix is not
a bank and does not provide deposit account services to customers.
1.2 Customers may obtain information about Fiynix Remittance in the app or on our website. Fiynix can
be contacted at info@fiynix.com.
1.3 Fiynix maintains business deposit accounts with its depository institution(s) to support operations
and the safeguarding of funds pending transmission. Fiynix partners with third-party service providers
(such as payment processors, identity verification providers, and payout partners) to support
transaction processing and delivery.
2. OUR SERVICES
2.1 The Service allows Senders to initiate international money transfers to Recipients in supported
Destination Countries through arrangements with Fiynix’s Payout Partners. You must be at least 18
years old to use the Service. Each Transaction is assigned a unique transfer identifier.
2.2 By submitting a Transaction request and accepting these Terms, you authorize Fiynix to process and
transmit the Transaction based on the information you provide. Each Transaction request constitutes a
separate instruction to Fiynix. Fiynix may decline, delay, suspend, or cancel a Transaction as required by
law or for compliance, fraud-prevention, or operational reasons
2.3 Funding Methods and Settlement
Transactions may be funded using debit card and/or ACH bank transfer (where available and
permitted). Funds are transmitted for delivery to the Recipient through Fiynix’s Payout Partner network.
Processing times may vary by payment method, Destination Country, banking hours, and compliance
review requirements.
2.4 Delivery Methods
Depending on the Destination Country and Recipient details, Transactions may be delivered via bank
deposit or mobile wallet credit (where available). The Sender is responsible for ensuring Recipient
details are accurate. If Recipient details are incorrect or inconsistent (e.g., account number or mobile
wallet identifier does not match Recipient name), funds may be credited to the account identifier
provided by the Sender
2.5 Recipient Delivery Methods and Accuracy of Details
Fiynix offers supported delivery options that may include deposit to a Recipient bank account and,
where available, credit to a mobile wallet or similar account. For account-based Transactions (bank
account or mobile wallet), Fiynix will transmit funds based on the Recipient details provided by the
Sender. The Sender is responsible for ensuring Recipient information is complete and accurate. If the
Recipient identifier provided (such as bank account number or mobile wallet number) does not match
the Recipient name, the Transaction may be delivered to the identifier provided by the Sender. Fiynix is
not responsible for misdirected Transactions caused by incorrect Recipient information submitted by the
Sender.
2.6 Sanctions, Compliance Screening, and Regulatory Holds
Applicable laws prohibit money transmitters from providing services to certain individuals, entities, and
jurisdictions. Fiynix is required to screen Transactions and parties involved in Transactions against
applicable sanctions and restricted party lists, including lists administered by the U.S. Department of the
Treasury’s Office of Foreign Assets Control (OFAC), and to conduct anti-money laundering (AML) and
fraud-prevention reviews as required by law and Fiynix compliance policies.
If a potential match or compliance concern is identified, Fiynix may request additional information or
documentation from the Sender and/or Recipient, which may delay or prevent completion of the
Transaction. Fiynix may also be required to block, freeze, or hold funds where releasing or refunding
funds would violate applicable law or regulatory requirements.
2.7 Fees and Charges
“Transfer Fees” include the service fee and any other charges applicable to a Transaction. The applicable
Transfer Fees (and the total amount you will pay) are displayed to the Sender before the Sender
authorizes the Transaction, including on the “Review Transfer” or similar confirmation screen.Unless
required otherwise by applicable law in the Destination Country, the Sender is responsible for Transfer
Fees and any fees charged by Fiynix in connection with the Transaction. The Recipient may incur
additional fees imposed by the Recipient’s bank, mobile wallet provider, or other account provider. The
Recipient’s relationship with their provider governs those fees, availability of funds, and account
limitations. Fiynix is not responsible for fees charged by third-party providers.
2.8 Transfer Pricing and Currency Conversion
Most Transactions are delivered in the currency of the Destination Country. Where currency conversion
is required, Fiynix will display the applicable transfer rate to the Sender prior to authorization. The
displayed transfer rate may include a service margin and may differ from rates available from banks or
other financial institutions.The rate provided to the Sender is generally applied at the time the
Transaction is processed. In certain Destination Countries, local rules or payout partner requirements
may affect when conversion is finalized (for example, at the time of payout). Where applicable, Fiynix
will disclose whether a quoted rate is estimated or final during the Transaction flow.
2.9 Notifications (SMS/Email/App)
Fiynix may provide Transaction notifications by SMS, email, or in-app messages, including updates that a
Transaction is processing, delivered, or requires additional information. Fiynix does not charge for
notifications; however, your mobile carrier or service provider may apply message or data charges,
which are your responsibility. Delivery of notifications may be delayed or unavailable due to factors
outside Fiynix’s control.
3. RESPONSIBILITY TO YOU
2.1 The Service allows Senders to initiate international money transfers to Recipients in supported
Destination Countries through arrangements with Fiynix’s Payout Partners. You must be at least 18
years old to use the Service. Each Transaction is assigned a unique transfer identifier.
2.2 By submitting a Transaction request and accepting these Terms, you authorize Fiynix to process and
transmit the Transaction based on the information you provide. Each Transaction request constitutes a
separate instruction to Fiynix. Fiynix may decline, delay, suspend, or cancel a Transaction as required by
law or for compliance, fraud-prevention, or operational reasons
2.3 Funding Methods and Settlement
Transactions may be funded using debit card and/or ACH bank transfer (where available and
permitted). Funds are transmitted for delivery to the Recipient through Fiynix’s Payout Partner network.
Processing times may vary by payment method, Destination Country, banking hours, and compliance
review requirements.
2.4 Delivery Methods
Depending on the Destination Country and Recipient details, Transactions may be delivered via bank
deposit or mobile wallet credit (where available). The Sender is responsible for ensuring Recipient
2.5 Recipient Delivery Methods and Accuracy of Details
Fiynix offers supported delivery options that may include deposit to a Recipient bank account and,
where available, credit to a mobile wallet or similar account. For account-based Transactions (bank
account or mobile wallet), Fiynix will transmit funds based on the Recipient details provided by the
Sender. The Sender is responsible for ensuring Recipient information is complete and accurate. If the
Recipient identifier provided (such as bank account number or mobile wallet number) does not match
the Recipient name, the Transaction may be delivered to the identifier provided by the Sender. Fiynix is
not responsible for misdirected Transactions caused by incorrect Recipient information submitted by the
Sender.
2.6 Sanctions, Compliance Screening, and Regulatory Holds
Applicable laws prohibit money transmitters from providing services to certain individuals, entities, and
jurisdictions. Fiynix is required to screen Transactions and parties involved in Transactions against
applicable sanctions and restricted party lists, including lists administered by the U.S. Department of the
Treasury’s Office of Foreign Assets Control (OFAC), and to conduct anti-money laundering (AML) and
fraud-prevention reviews as required by law and Fiynix compliance policies.
If a potential match or compliance concern is identified, Fiynix may request additional information or
documentation from the Sender and/or Recipient, which may delay or prevent completion of the
Transaction. Fiynix may also be required to block, freeze, or hold funds where releasing or refunding
funds would violate applicable law or regulatory requirements.
2.7 Fees and Charges
“Transfer Fees” include the service fee and any other charges applicable to a Transaction. The applicable
Transfer Fees (and the total amount you will pay) are displayed to the Sender before the Sender
authorizes the Transaction, including on the “Review Transfer” or similar confirmation screen.Unless
required otherwise by applicable law in the Destination Country, the Sender is responsible for Transfer
Fees and any fees charged by Fiynix in connection with the Transaction. The Recipient may incur
additional fees imposed by the Recipient’s bank, mobile wallet provider, or other account provider. The
Recipient’s relationship with their provider governs those fees, availability of funds, and account
limitations. Fiynix is not responsible for fees charged by third-party providers
2.8 Transfer Pricing and Currency Conversion
Most Transactions are delivered in the currency of the Destination Country. Where currency conversion
is required, Fiynix will display the applicable transfer rate to the Sender prior to authorization. The
displayed transfer rate may include a service margin and may differ from rates available from banks or
other financial institutions.The rate provided to the Sender is generally applied at the time the
Transaction is processed. In certain Destination Countries, local rules or payout partner requirements
may affect when conversion is finalized (for example, at the time of payout). Where applicable, Fiynix
will disclose whether a quoted rate is estimated or final during the Transaction flow
2.9 Notifications (SMS/Email/App)
Fiynix may provide Transaction notifications by SMS, email, or in-app messages, including updates that a
Transaction is processing, delivered, or requires additional information. Fiynix does not charge for
notifications; however, your mobile carrier or service provider may apply message or data charges,
which are your responsibility. Delivery of notifications may be delayed or unavailable due to factors
outside Fiynix’s control.
4. RESPONSIBILITY TO YOU
3.1 Duty of Care
Fiynix Corp dba Fiynix Remittance will provide money transmission services and related information in
accordance with these Terms and applicable law and will exercise reasonable care in processing
Transactions.
3.2 Matters Outside Fiynix Responsibility
Fiynix is not responsible for:
a. Goods or services paid for using the Service, including their quality, delivery, or performance.
b. Failures or disruptions in telecommunications, internet services, or technology outside
Fiynix’s control.
c. Loss of data or delays caused by third-party internet providers, browsers, or software.
d. Viruses or malicious software originating from third parties.
e. Errors resulting from incomplete, incorrect, or inaccurate information provided by you or a
third party.
f. Unauthorized interception or use of information prior to reaching Fiynix systems.
g. Unauthorized use of or access to data related to your Transactions unless such use results
directly from Fiynix gross negligence or willful misconduct.
3.3 When Fiynix May Decline or Delay a Transaction
Fiynix is not obligated to initiate or complete a Transaction if:
a. We are unable to verify your identity or required information.
b. We believe the Transaction may be unauthorized, fraudulent, or unlawful.
c. You provide incorrect, incomplete, or misleading information.
d. Required funding for the Transaction is not successfully received.
e. Compliance, sanctions, or regulatory concerns require review or blocking of the Transaction.
3.4 Right to Refuse, Suspend, or Cancel Service
Fiynix may, in its sole discretion and as permitted by law, refuse, suspend, delay, or cancel any
Transaction or access to the Service if:
• Required by law, regulation, court order, or regulatory authority
• Necessary for fraud prevention, AML, or sanctions compliance
• You violate these Terms or use the Service for a Prohibited Purpose
• We determine the action is necessary to protect Fiynix, its users, or the financial system
Where legally permitted, Fiynix will provide notice of such action.
3.5 Transaction Limits
Fiynix may establish, modify, suspend, or impose limits on Transaction amounts, frequency, or other
account activity based on customer verification status, transaction history, risk assessment, regulatory
requirements, operational considerations, or applicable law.
Standard Remittance:
• Maximum daily transfer: USD $3,000
• Maximum weekly transfer: USD $10,000
• Maximum monthly transfer: USD $15,000
Grand Junction Remittance:
• Maximum daily transfer: USD $3,000
• Maximum weekly transfer: USD $9,000
• Maximum monthly transfer: USD $12,000
3.6 Service Interruptions and Force Majeure
Fiynix may suspend or limit access to the Service due to events beyond its reasonable control, including
but not limited to:
• System outages
• Network or infrastructure failures
• Regulatory actions
• Natural disasters
• Labor disputes
• War, civil unrest, or similar events
Fiynix will make reasonable efforts to restore service as soon as practicable
3.7 Communications
Fiynix communicates primarily through the app, website, and email.
You may contact Fiynix at info@fiynix.com for support or inquiries
CUSTOMER SUPPORT AND ERROR REPORTING
If you believe an error has occurred with a Transaction, or if you experience issues using the Service, you
must contact Fiynix as soon as possible.
Contact: info@fiynix.com
When contacting us, please include:
• Your name
• Transaction reference number
• Date and amount of transfer
• Description of the issue
Fiynix will investigate and respond within a reasonable timeframe in accordance with applicable law and
regulatory requirementsIf you believe an error has occurred with a Transaction, or if you experience issues using the Service, you
must contact Fiynix as soon as possible.
Contact: info@fiynix.com
When contacting us, please include:
• Your name
• Transaction reference number
• Date and amount of transfer
• Description of the issue
Fiynix will investigate and respond within a reasonable timeframe in accordance with applicable law and
regulatory requirementsIf you believe an error has occurred with a Transaction, or if you experience issues using the Service, you
must contact Fiynix as soon as possible.
Contact: info@fiynix.com
When contacting us, please include:
• Your name
• Transaction reference number
• Date and amount of transfer
• Description of the issue
Fiynix will investigate and respond within a reasonable timeframe in accordance with applicable law and
regulatory requirements
6. ACCOUNT SECURITY AND PASSWORD PROTECTION
To access certain features of the Service, you may be required to create login credentials.
You agree to:
• Keep your username and password confidential
• Not share login credentials with any third party
• Notify Fiynix immediately of any unauthorized use
You are responsible for all activity conducted through your account unless you notify Fiynix of
unauthorized access.
Fiynix will take reasonable steps to secure your account once notified but is not responsible for losses
resulting from failure to safeguard login credentials.
7. PRIVACY AND DATA USE
Fiynix collects and processes personal information in accordance with its Privacy Policy.
By using the Service, you consent to the collection, use, and sharing of your information as necessary to:
• Verify identity
• Process Transactions
• Prevent fraud
• Comply with legal and regulatory obligations
• Support operational and security functions
Fiynix may share information with:
• Payment processors
• Banking and payout partners
• Identity verification providers
• Regulatory or law enforcement authorities when required by law
Fiynix does not sell customer personal information.
The Privacy Policy may be updated periodically, and continued use of the Service constitutes acceptance
of such updates.
7.1 Payment Processing and Security
To facilitate secure transactions, Fiynix Corp utilizes PCI DSS–compliant third-party payment processors.
When you provide debit or credit card information, such data is encrypted and transmitted securely to
our payment partners for processing. Fiynix Corp does not store or maintain sensitive payment card
information, including full card numbers or CVV codes.
By using the Fiynix platform, you authorize us and our designated payment processors to charge your
selected payment method for authorized transactions. You agree that all payment transactions are
subject to the terms, conditions, and privacy policies of the applicable third-party payment providers.
Fiynix Corp disclaims liability for any unauthorized transactions resulting from circumstances beyond its
reasonable control, including those arising from the actions or omissions of third-party payment
processors, provided that Fiynix Corp has exercised commercially reasonable security measures.
8.3 Third-Party Services
Fiynix relies on third-party payment processors, financial institutions, and payout partners to complete
Transactions.
Fiynix is not responsible for:
• Actions or omissions of third-party providers
• Recipient bank processing delays
• Mobile wallet provider actions
• Government or regulatory delays
9. INTELLECTUAL PROPERTY
All content, trademarks, logos, software, designs, and materials used in connection with the Fiynix
Service are the exclusive property of Fiynix Corp or its licensors.
You may use the Service only for lawful personal remittance purposes.
You may not:
• Copy, modify, distribute, or reverse engineer the Service
• Use automated tools to access the Service
• Use Fiynix branding without written permission
• Use the Service for commercial resale without authorization
All rights not expressly granted are reserved by Fiynix.
10. LINKS TO THIRD-PARTY SERVICES
he Fiynix app or website may contain links to third-party services or websites.
These links are provided for convenience only.
Fiynix:
• Does not control third-party sites
• Does not endorse third-party content
• Is not responsible for third-party services
Your use of third-party sites is at your own risk and subject to their terms.
11. RIGHT TO CANCEL OR REFUND A TRANSACTION
You may request cancellation of a Transaction before it is processed or paid out to the Recipient.
Once funds have been:
• Disbursed
• Deposited
• Collected by recipient
the Transaction generally cannot be cancelled.
12. ENTIRE AGREEMENT
These Terms, together with any disclosures and policies referenced herein, constitute the entire
agreement between you and Fiynix regarding use of the Service.
They supersede all prior agreements, communications, or understandings relating to the Service.These Terms, together with any disclosures and policies referenced herein, constitute the entire
agreement between you and Fiynix regarding use of the Service.
They supersede all prior agreements, communications, or understandings relating to the Service.
13. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall
remain in full force and effect.
14. COMPLAINTS, REGULATORY DISCLOSURE AND GOVERNING LAW
15. COMPLIANCE AND ACCOUNT REVIEW
15. COMPLIANCE AND ACCOUNT REVIEW
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall
remain in full force and effect.
16. THIRD-PARTY DELIVERY PARTNERS
Fiynix works with licensed payout partners and financial institutions to deliver funds to recipients.
Delivery times may vary based on:
• Destination country
• Banking hours
• Mobile wallet providers
• Compliance reviews
• Local regulations
17. GOVERNING LAW
These Terms shall be governed by the laws of the United States and the state in which Fiynix Corp is
licensed, without regard to conflict of law principles.
Any disputes shall be resolved in accordance with applicable U.S. law.
©2026 Fiynix Corp, DBA, Fiynix Remittance. All Rights Reserved